General Rules:

  1. To ensure a fair and honest playing environment, we have established rules governing player behavior, handling lost connectivity, how specific situations are addressed, and policies against illegal funds and unlawful activities.

  2. Your User Name is the identity by which other players can get to know you. Part of game is understands how other players bet under different conditions. Therefore, we do not permit players to change their user name, except under extraordinary circumstances.

  3. We offer players from around the globe the ability to play blackjack from the comforts of their own home, office or at their local Internet Cafe. It's not necessary to travel to a physical blackjack room. Along with the convenience of the virtual blackjack room come some opportunities for the unscrupulous. Rest assured that we actively guards against unfair behavior. Hence, we will not tolerate cheating.

  4. The following, although not limited to the following, will be considered forms of cheating / unfair play and are subject to removal of privileges and/or confiscation of all or partial funds: collusion (playing in joint effort with other players in order to gain advantage over the rest of the players), a single person using multiple accounts for the aforementioned purpose, using software to gain advantage over other players (including, but not limited to card-counting software, probability-calculating software, artificial intelligence / robot software), losing on purpose as a form of transferring fund to another account (chip-dumping), and / or any other method that may give a player an unfair advantage over other players.

  5. The Company is entitled to remove privileges, close, or block the account of any player and withhold partial or full funds of any player that the Company suspects of committing any of the acts mentioned in the previous paragraph.

  6. Using the Internet, there are times when players may lose their connection to the server. This may occur for any number of reasons including: Dropped modem connection, routing problems at the local Internet Service Provider (ISP), Network congestion somewhere on the Internet, home computer hangs, freezes, or crashes. When this occurs, or if you experience a broken connection due to another cause, the game will wait a reasonable amount of time for your connection to be re-established. It will also alert you, and wait a reasonable amount of time for you, should you experience a slow connection, or a distraction at home.

  7. When a loss of connection is experienced, the player may re-enter by going back to the lobby and reconnecting to the game. The player will pick up the game in progress when he/she re-enters. If you cannot or do not respond the software will automatically continue to make the minimum bet for you and
    will always hit on 11 or under and will always stand on 12 or over. The player will be marked as offline as well.

  8. It is poor etiquette to deliberately slow a game down and the company may take action against a player doing so based on its own discretion.

  9. If a Player had chips at a table during a server crash, the Game will be cancelled and all entries at the table and in play will be returned to the Player's account.

  10. In those and all other circumstances, its affiliates, agents and licensors shall not be liable for any loss resulting from delays or interruptions to play due to failure breakdown malfunction or interruption of electronic or mechanical equipment, telephone internet connection or other communications facilities, or to storms, strikes, walkouts or other causes over which they have no direct control or to loss resulting from erroneous statements or to errors in transmission ("force majeure"). We will at all time use reasonable endeavors to overcome any event of such force majeure so far as it can, but does not guarantee its ability to do so.

Single-Tournament Rules:

  1. In a Single-table Tournament, if two or more players fall below minimum bet amount before the last hand of the tournament, then a draw / tie will be called between them and winnings will be shared accordingly, even if the remaining chip balances of the players are not equal.

Multi-Tournament Rules:

  1. We reserve the right to deny and/or disconnect any player from participating in a Multi-Table Tournament when the player's internet connection or style of play slows down the game to unacceptable levels. Unacceptable levels will be defined and decided at our own discretion.

  2. If you have registered for a multi-tournament, you are expected to play in that multi-tournament. Disqualification will apply to anyone with an "offline" or a "non-active" status through the 10th hand of any given level, except for the last level, of a multi tournament. This includes, but is not limited to, players who are present at the table, but do not act and let the decision time run out.

  3. Disqualification will apply to anyone with an "offline" or a "non-active " status through the 5th hand of the last level of a multi tournament.

  4. In a Multi-Tournament, if various players do not make it to the last round, the one who reached the furthest will be the one to advance. Hence, if a player runs below minimum bet balance and cannot advance, he will lose to a person who reaches a further hand in the tournament, even if the other person ends with a lower chip count.

  5. If two or more players fall below minimum bet balance in the same hand of a multi-tournament, then the player with the higher chip count has the higher ranking.

  6. If two or more players fall below minimum bet balance in the same hand of a multi-tournament, and they end with the same chip count, then the player who was previously the chip-leader will have the higher ranking.

Chat Feature in Blackjack Tournaments:

  1. The Company reserves the right to review the Chat facility in relation to any game on the Site and to keep a record of all statements made on such facility.

  2. The Company reserves the right to remove the Chat privileges for any customer upon its own discretion and for as long as the Company deems necessary.

  3. In the event that you use the Chat facility on the Site you shall be bound by the following rules:

    1. Polite Chat: Users can not make statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity. Users shall not make statements that are abusive, defamatory or harassing or insulting to others. Users shall not make statements that advertise or promote any other online entities. Users shall not make statements that are disparaging of the Company or the site or any other internet site connected to the Company.

    2. Kibitzing: Only players who are remaining in a hand should make comments on the current hand. Observers, including those who have folded, must not comment about the play, or style of any player, or how the game is being played.

    3. Coffee housing: Players are asked to refrain from "table talk" or "coffee-housing" or talking during a hand in a way that compromises and opponent's hand. This applies to players playing in the hand or watching the hand.

Promotions, Promotional Events and Bonuses:

  1. All promotions, bonuses or special offers are subject to promotion-specific terms and conditions and we reserve the right to withdraw them at any time. All deposit bonuses must be claimed within 7 days. All prizes must be claimed within 30 days of the event in question.

  2. Rollover Policy:

    1. All bonuses will have a 5-time rollover requirement before a withdrawal can take place. These include, but are not limited to, the deposit bonus and any other future bonuses we may offer.

    2. All freeroll tournament winnings and any earnings from any tournament for which a free entry was received will have a 10-time rollover requirement before a withdrawal can take place. These include, but are not limited to, the Loyalty Points Tournament, the Victory Points Tournament, and any other free-roll in general.

    3. In the case of a deposit bonus, you will have to put up at risk the equivalent of 5 times the deposit amount plus the bonus amount. For free tournaments, you will have to put up at risk the equivalent of 10 times the amount won.

  3. Promotions, awards and rewards for promotional events, and bonuses will be given or denied at our own discretion. Violation of any of our rules may result in a removal of any the aforementioned.